TERMS AND CONDITIONS     |     PRIVACY POLICY

GENERAL

These Terms and conditions shall apply to the sale of the Goods by the Seller to the Buyer to the exclusion of all other terms and conditions referred except where the Seller has agreed to such variation in writing and by way of signature. By ordering from That Little Cake Boutique/TLCB/Jerri Bosley, you agree to be legally bound by these Terms and Conditions (“Conditions) and accept that these Conditions may be modified or amended and posted on this website from time to time

DEFINITIONS

The “Seller” is defined as the legal entity That Little Cake Boutique/TLCB/Jerri Bosley. The “Buyer” means the person (legal or natural) who buys the goods. “Goods” is defined as the items to be supplied by the Seller to the Buyer as listed in this invoice

The “Seller” is defined as the legal entity That Little Cake Boutique/TLCB/Jerri Bosley. The “Buyer” means the person (legal or natural) who buys the goods. “Goods” is defined as the items to be supplied by the Seller to the Buyer as listed in this invoice

BOOKING FEES AND PAYMENTS

We require a 50% non-refundable booking fee to confirm an order and to hold the date.  The remaining 50% is due one month before the delivery/collection date, at which point all changes must be confirmed (changes to the previously agreed design may incur extra fees). We will never reduce the cost of a cake due to changes, once booking fee has been paid. Orders placed less than one month in advance of the delivery date must be paid in full. The final balance specified on the invoice must be paid by the Buyer one month before the delivery/collection date. Payment can be made earlier if you wish. Failure to complete payment one month before the delivery date may result in your order being cancelled. By making a payment the Buyer is accepting the Terms and Conditions as detailed on this page.

CANCELLATIONS AND REFUNDS

CANCELLATIONS AND REFUNDS

Deposits are non-refundable and non-transferable under any circumstances (UNLESS CANCELLED BY OURSELVES) due to any loss of business arising from turning away other bookings on that date. Full payments made less than one month in advance of the delivery date are non-refundable. Full payments made more than one month in advance of the delivery date are subject to a cancellation fee if cancelled more than one month in advance of the delivery date. We cannot refund the cost of any orders cancelled with less than one months notice. Orders paid in full and cancelled with more than one months notice will receive a partial refund of 35% of the total amount paid. (50% booking fee, and 15% cancellation fee). In the very unlikely event that we have to cancel your order for any reason, then we will give you as much notice as possible, and discuss the matter with you and try to agree a suitable alternative. If you do not wish to accept our suggested alternative, then we will refund the full price to you.

AVAILABLE PRODUCTS

The images on our website are examples of cakes we have previously made. We never create the same cake twice, as our policy is that the design once finished, belongs to the client. We however can make similar, with a few small changes. We cannot copy other cake makers work due to copyright, but again we can do similar with small changes. We can make products not sometimes featured on our website, please just send an enquiry as to whether it will be possible. All cakes are handmade by us, and come in various sizes to suit your needs, based on the amount of porrtions required.

**WE HAVE CEASED TRADING DUE TO OTHER PROJECTS. THIS DOES NOT AFFECT CURRENT BOOKINGS, BUT WE WILL NO LONGER BE TAKING NEW ORDERS. WE WANT TO THANK ALL OF OUR CUSTOMERS FOR THEIR CUSTOM. THIS PAGE WILL BE KEPT OPEN FOR INSPIRATION TO OTHERS AND ALSO FOR OTHER CAKE MAKERS TO ACCESS OUR FREE ONLINE TUTORIALS. THANK YOU FOR ALL YOUR SUPPORT.**

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